Privacy Policy

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Privacy Policy

At Fourwinds Energy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our ECO4 services.


1. Information We Collect

When you use our website or apply for ECO4 services, we may collect the following information:

  • Full Name

  • Address & Property Details

  • Contact Information (Email, Phone Number)

  • Eligibility-related Data (e.g., income details, benefit status)

  • Technical Data (e.g., browser type, IP address, cookies)


2. How We Use Your Information

We only use your information to provide and improve our services, specifically:

  • To assess your eligibility for the ECO4 scheme

  • To arrange free home surveys and installations

  • To communicate with you about your application and service status

  • To comply with legal and regulatory requirements

  • To improve website performance and user experience


3. Sharing Your Information

We do not sell or rent your personal data. We only share your information with:

  • Approved installation partners for fulfilling your ECO4 services

  • Government bodies or funding authorities to process ECO4 claims

All third parties are required to treat your data securely and in accordance with the law.


4. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Track website performance and traffic

  • Remember your preferences on return visits

You can disable cookies in your browser settings at any time.


5. Data Retention

We only keep your personal data for as long as necessary:

  • To fulfill the purposes we collected it for

  • To comply with legal, accounting, or reporting requirements


6. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct or delete your data

  • Withdraw consent at any time

 

To exercise any of these rights, please contact us at:
📧 support@fourwindsenergy.co.uk
📞 020 8597 4444


7. How We Protect Your Data

We use industry-standard security measures, including encryption, firewalls, and secure servers to protect your personal information from unauthorized access, misuse, or disclosure.


8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page.


Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Fourwinds Energy
📧 support@fourwindsenergy.co.uk
📞 020 8597 4444